• How quickly can I get a reply to my quotation request?

    Air Freight (24-48 Hours) Sea Freight (2days)

  • Who do I call for more information about a specific service?

    Customer Service Department on +254.20.2325707

  • How do I get information about my shipments?

    Call Customer service department or inquire at info@convexlogistics.co.ke

  • How many days does it take to clear my Air / Sea shipment?

    Air shipments 24 - 48 Hrs / Sea 4 days (documents to be received 7 days prior to shipment arrival)

  • How much does it cost to clear a 20 footer or 40 footer Container?

    Contact Sales on info@convexlogistics.co.ke

  • Do we offer inland transport?

    Yes for more details call General Manager Freight on +254.20.2325707

  • Do we offer warehousing?

    Yes for more details call Removals or Warehouse on +254.20.2325707

  • What documentation do I need to provide for Air or Sea shipments?

    Documents Include:AWB/BL

    • Commercial Invoice
    • Import Declaration Form (IDF)
    • Insurance Cover Note
    • PRO 1B forms from the Ministry of foreign affairs if Diplomatic cargo

  • What are the most common reasons for delay of my goods at the port?

    This include:

    • Failure to forward clearance documents before the flight/vessel arrives.
    • Advance Payment not done in good time.